Empathy in the Workplace: The Secret Weapon for Corporate Success.
Empathy isn’t just a buzzword—it’s the glue that holds great teams together.
According to Dr. Jamil Zaki from Stanford University, empathy is a skill that can be cultivated, and when practiced in the workplace, it leads to stronger bonds and better collaboration. Zaki’s research shows that empathy is contagious; when leaders and employees practice it, it creates a ripple effect that can transform an entire company culture.
Catchphrase: "Empathy isn't just a nice-to-have; it's a must-have for any thriving workplace."
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Normalizing Compliments: The Quickest Way to Boost Morale.
Compliments are the free gifts we often forget to give.
In a fast-paced work environment, it's easy to skip over the small moments of appreciation. However, Zaki’s studies suggest that normalizing compliments can significantly impact workplace dynamics. Simple acknowledgments can boost morale, increase productivity, and foster a more positive atmosphere. Plus, compliments paired with a thoughtful corporate gift can leave a lasting impression.
Catchphrase: "Compliments are the tiny thank you notes we should be handing out daily."
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The Power of the Handwritten Thank You Note.
In a digital world, the handwritten thank you note is a breath of fresh air.
Zaki’s research highlights the importance of personal, tangible gestures. While an email can get lost in the shuffle, a handwritten note feels intentional and thoughtful. It’s a small act that shows genuine appreciation and can strengthen professional relationships. This is why offering custom gifts or a simple note can be a game-changer in how employees and clients perceive their value.
Catchphrase: "A handwritten thank you note is the corporate gift that keeps on giving."
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Delivering Negative Feedback? Do It In Person.
Tough conversations require a human touch. Zaki emphasizes the importance of empathy when delivering negative feedback. In-person discussions allow for a more nuanced and compassionate exchange, where body language and tone can convey understanding and support. This is where empathy and connection truly shine, making the conversation constructive rather than confrontational.
Catchphrase: "Negative feedback needs a face, not an inbox."
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